Privacy Policy

VanWebsites.co.uk (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, contact us, or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK privacy laws.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide Directly

• Name

• Email address

• Phone number

• Business name

• Website details

• Messages and enquiries

• Content you submit for your website

• Payment information (processed securely by third-party platforms)

1.2 Information Collected Automatically

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time spent on pages

• Referring websites

• General usage data

This is gathered through cookies, analytics tools, and server logs.

1.3 Information from Third Parties

We may receive information from:

• Payment processors

• Analytics providers

• Advertising platforms

• Social media platforms (e.g., Facebook)

• Web hosting services

2. How We Use Your Information

We use your information to:

2.1 Respond to enquiries and provide customer support
2.2 Deliver web design and related services
2.3 Create and manage your website or digital assets
2.4 Process payments and send invoices
2.5 Manage hosting, domains, and project communication
2.6 Improve our website and services
2.7 Send updates or marketing (only with your consent)
2.8 Maintain records for legal and financial purposes
2.9 Detect and prevent fraud or misuse

We do not sell your personal data to third parties.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contractual necessity: To provide the services you requested

• Legitimate interest: To improve our business operations, security and user experience

• Legal obligation: Record-keeping and compliance

• Consent: For optional marketing or cookie tracking

Where consent is used, you may withdraw it at any time.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Improve performance

• Analyse visitor behaviour

• Personalise content

• Remember preferences

You can manage or disable cookies through your browser settings.
Some features may not function correctly if cookies are disabled.

We may use:

• Google Analytics

• Meta (Facebook) tracking

• Framer analytics

• Session cookies

• Functional cookies

Each tool has its own privacy policy and data practices.

5. Sharing Your Information

We may share your data with trusted third parties when necessary to deliver our services:

• Website hosting providers

• Domain registrars

• Payment processors

• Email service providers

• Cloud storage systems

• Project management tools

• Analytics or advertising platforms

These third parties are required to keep your data secure and use it only for the intended purpose.

We do not share your information for unrelated marketing or sales.

6. Data Storage & Retention

6.1 Your data is stored securely using encrypted or access-controlled systems.

6.2 We retain client project data for as long as necessary to:

• Deliver services

• Fulfil legal obligations

• Resolve disputes

• Maintain business records

6.3 Typically:

• Enquiries: up to 12 months

• Project data: up to 6 years (accounting requirement)

• Websites hosted through us: for the duration of hosting

You may request deletion at any time where legally permissible.

7. Your Rights Under UK GDPR

You have the following rights:

✔ Right to access

You can request a copy of the personal data we hold about you.

✔ Right to rectification

You can update or correct your information if inaccurate.

✔ Right to erasure (“right to be forgotten”)

You may request deletion of your data where lawful.

✔ Right to restrict processing

You can limit how your data is used.

✔ Right to object

You may object to certain types of processing, including marketing.

✔ Right to data portability

You may request your data in a transferable format.

✔ Right to withdraw consent

You may withdraw consent for marketing at any time.

To exercise any of these rights, contact us using the details below.

8. Data Security

We take reasonable measures to protect your personal information, including:

• SSL encryption

• Secure passwords and access control

• Encrypted storage

• Restricted admin access

• Secure third-party platforms

However, no online transmission is 100 percent secure.
You acknowledge that use of digital services carries inherent risk.

9. Payment Processing

Payments may be handled by third-party processors such as:

• Stripe

• PayPal

• GoHighLevel Billing

• Framer Commerce

We do not store full payment details on our servers.

These providers have their own privacy policies and security measures.

10. Third-Party Links

Our website may link to external sites.
We are not responsible for their content or privacy practices.
Please review their policies before providing personal information.

11. International Transfers

Some service providers we use may store data outside the UK (e.g., EU or US).
We ensure such transfers comply with UK GDPR standards, such as:

• Standard contractual clauses

• Adequate protection measures

• UK-approved safeguards

12. Children’s Privacy

Our services are not directed at individuals under 18.
We do not knowingly collect data from minors.

13. Changes to This Privacy Policy

We may update this policy occasionally.
Any changes will appear on this page with a new “Last updated” date.
Your continued use of our website constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact:

📧 Email: vanmansites@gmail.com

🌐 Website: https://vanwebsites.co.uk
📍 United Kingdom